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Online Store Sales Rules
Seller – "Z Z Corporation" LLC, 19 Gaspadarchaya Street, Grodno, 230005, Republic of Belarus, UNP 591037541, in the Unified State Register of Legal Entities and Individual Entities No. 591037541 dated June 22, 2021, issued by the Grodno City Executive Committee. The online store was registered in the Trade Register of the Republic of Belarus on December 2, 2021.
Customer Support for delivery orders: +375297506986.
The owner of the ZVONKO Madewithlove app is "Z Z Corporation" Limited Liability Company.
Offline store hours:
Grodno, Zamkovaya 10:
Mon-Fri: 10:00 AM - 8:00 PM
Sat: 11:00 AM - 7:00 PM
Sun: 11:00 AM - 6:00 PM
Phone: +375298405953
Minsk, Mstislavtsa 10
Mon-Sat: 11:00 AM - 9:00 PM
Sun: 11:00 AM - 7:00 PM
Phone: +375292761753
Minsk, Pritytskogo 156 (Green City Shopping Center, 2nd floor)
Mon-Sun: 10:00 AM - 10:00 PM
Phone: +375298636006
Brest, September 17, 39
Mon-Sat: 11:00 AM - 8:00 PM
Sun: 11:00 AM - 7:00 PM
Phone: +375333038008
Online store orders are processed 24/7.
Buyer – a fully capable individual who intends to order or purchase, or who orders (purchases), or is designated as the recipient of, the Product from the Seller's online store exclusively for personal, family, household, or other needs unrelated to business activities and who accepts the terms of this agreement.
Recipient – the individual who actually accepts the Order. Unless otherwise specified, the Recipient is the Buyer. The Recipient may be another individual designated by the Buyer when placing the Order and acting as their representative. Unless otherwise specified in these Rules, the Recipient has all the rights and obligations established for the Buyer.
Online Store – this website, owned by the Seller, located on a server in the Republic of Belarus and having the internet address https://zvonkomadewithlove.by/. It displays the Products offered by the Seller to its Customers for placing Orders, as well as the terms of sale, payment, and delivery of these Orders to Customers. The Online Store is a collection of information resources administered by the Seller and/or third parties in compliance with the current legislation of the Republic of Belarus. Website – https://zvonkomadewithlove.by/. The terms "Website" and "Online Store" are interchangeable within these Rules, unless otherwise specified.
Product – a material object not withdrawn from civil circulation and offered for sale on the Website exclusively for personal, family, household, and other needs not related to business activities. Only Products marked as "in stock" in the Online Store may be the subject of purchase and sale.
An Order is a request submitted by the Customer and confirmed by the Seller in accordance with these Online Store Sales Rules for delivery of the Products selected on the Website to the specified address. An Order may be placed for the purpose of concluding a retail purchase and sale agreement or for the exchange or replacement of Products under a previously concluded agreement in cases stipulated by the legislation of the Republic of Belarus. Submitting an Order confirms that the Buyer has read these rules and the description of the Products.
Order or Product Cancellation is a technical action by the Seller, not implying the Seller's refusal to fulfill the contract, performed on the Website and confirming that some Products in the Order (Product Cancellation) or all Products in the Order (Order Cancellation) have not been delivered to the Customer under the current Order.
Delivery Service – a third party providing Order delivery services to Customers under an agreement with the Seller. The Seller reserves the right to independently determine the delivery service without the Buyer's consent. Up-to-date information about the delivery service is posted on the Website in the "Delivery" section.
External Website – a website on the global internet, a link to which is posted on the website https://zvonkomadewithlove.by/.
Account – a record containing the information necessary to identify the Buyer on the Website, as well as authorization and accounting information.
Promotion – an offer addressed to Buyers to purchase a Product under certain conditions (from a specified selection, at a specified price, with delivery terms, for a limited period of time, etc.), published on the Website and/or in other information sources.
2. General Provisions These Rules define the procedure for the retail sale and purchase of Goods through the Online Store and constitute a public offer of the Seller addressed to Buyers. When referred to jointly, the Seller and the Buyer are also referred to as the "Parties", and each Party individually as a "Party". Each Party guarantees to the other Party that it has the necessary legal capacity and capacity to act, as well as all the rights and powers necessary and sufficient to conclude and execute the retail sale and purchase agreement. The provisions of the Law of the Republic of Belarus dated 09.01.2002 No. 90-Z "On Protection of Consumer Rights", Resolution of the Council of Ministers of the Republic of Belarus dated 15.01.2009 No. 31 "On Approval of the Rules for the Sale of Goods in Distance Selling" and other legal acts adopted in accordance with them shall apply to the relations between the Buyer and the Seller only if the Goods are purchased for personal, family needs not related to entrepreneurial activity. If the Buyer violates this condition, they forfeit their rights under the Law of the Republic of Belarus dated January 9, 2002, No. 90-3 "On the Protection of Consumer Rights."
The Buyer agrees to these Terms by checking the "I agree with the Sales Rules" box when placing an Order on the Orders page. By sending an Order via email to the Online Store or by phone, the Buyer confirms that they have read and agree to these Terms.
The current version of the Terms is posted on the Online Store website. The Seller reserves the right to amend these Terms at any time without notice to the Buyer or other users of the Website. Any new amendments may not affect Orders already placed and confirmed by the Buyer and Seller at the time of such amendments. All amendments shall take effect and be deemed to have been communicated to the Buyer and other users of the Website upon their publication on the Website. The Terms of Sale contain sections with active hyperlinks to specific thematic sections with more detailed information, which are an integral part of the Terms of Sale. Access to certain parts of these Terms via active hyperlinks is a generally accepted method of posting information on the Internet.
In the event of promotions, the terms and conditions of the promotions posted on the Website may establish special provisions governing the ordering and return procedures. The terms and conditions of the promotions are an integral part of these Terms of Sale and apply to persons participating in the promotions. Placing a promotional Order and/or fulfilling other conditions for participation in the promotion constitutes the Customer's agreement to the terms and conditions of the relevant promotion. In the event of a conflict (inconsistency) between these Rules for the Sale of Products in the Online Store and the terms and conditions of the promotion, the terms and conditions of the promotion for the Product in question shall prevail. By ordering Products, the Buyer agrees to the terms and conditions of sale set forth below (hereinafter referred to as the Terms and Conditions of Sale).
If the Buyer disagrees with this public offer (hereinafter referred to as the Agreement), they must stop using the service and leave the website https://zvonkomadewithlove.by/.
These Terms of Sale, as well as information about the Product provided in the stores and on the Website, constitute a public offer in accordance with the Civil Code of the Republic of Belarus.
The retail sale agreement shall enter into force (be deemed concluded) upon the Buyer's submission of the Order, which must include the following:
• the address, last name, first name, patronymic, contact telephone number of the Buyer or the person designated by them (the recipient), and the delivery address;
• the name, quantity, and price of the Product.
The Seller shall not be liable for the accuracy of the information provided by the Buyer during registration. The Buyer undertakes not to disclose their username and password to third parties. If the Buyer suspects that his login and password are available and/or being used by third parties, the Buyer shall immediately notify the Seller by sending a corresponding email or by calling the Seller.
